Privacy Policy

The protection of privacy and personal data is of great importance to the travel agency travel ways. We also pay great attention to this aspect in the implementation of our Internet activities. Our data protection practice is in accordance with the provisions of the Federal Data Protection Act (BDSG) and other data protection regulations on the Internet.

In order to best protect your data against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we, travel ways, use technical and organizational security measures. In line with technical developments, we will continuously optimize these security measures.

We, travel ways, would like to explain to you at this point what personal data we collect from you and what we use it for. We will also tell you how we protect your data against unauthorized access, to whom we pass it on with your consent and how you can change the data you have provided.

1. Personal Data

Personal data is information that can be used to find out your identity. This includes information such as first and last name, address, postal address, telephone number. Information that is not directly associated with your real identity (such as favorite websites or the number of users of a site) is not included (see anonymous data).

2. Anonymized Data

Every time the content of our website is accessed, general information is automatically saved (e.g. number and duration of users of individual pages, etc.). This data is not personal and is therefore also processed in an anonymous form. Information of this type is for statistical purposes only and is used by us to optimize our website.

3. What data do we collect from you?

We, travel ways, collect personal data from you to process the offers and services you have selected. This takes place in particular when booking a trip brokered by us, but also, for example, by filling out a form, participating in sweepstakes, subscribing to a newsletter, participating in opinion polls, evaluating travel services and sending e-mails or the use of the online services.

Please note that personal data of fellow travelers may be collected, particularly when booking tourist services. You should therefore ensure that any information relating to third parties is provided by you with the consent of those people.

4. How do we use and process your personal data?

The object of our company is the sale of tourist services and the associated services, billing and services. The collection, processing and use of data takes place in order to fulfill these purposes.

Insofar as we, travel ways, collect your personal data exclusively as part of the use of our website, we use this to design the content of a contractual relationship via telemedia services and to improve the quality of our online service.

When you participate in sweepstakes, we use your data to process them.

Your personal data will only be collected, processed and used for advertising or market research purposes with your prior consent and within the framework of the statutory provisions. You can object to the use of your data in this context at any time. In particular, whenever your data is used for advertising, market or opinion research purposes, we will inform you that you can object at any time or provide a simple way to unsubscribe (e.g. as a link).

5. Disclosure of Personal Information to Third Parties

We, travel ways, forward your personal data to your respective contractual partner (e.g. tour operator, airline, hotel, travel agent, travel agency, car rental company, billing and distribution system service provider or travel insurance) for the execution and processing of the tourism services arranged by us.

In the context of competitions, we, travel ways, forward your data to the respective competition partner, insofar as this is necessary for the processing or redemption of a prize.

In connection with the use of online services, we forward your data to our online system service providers (operators of hosting systems, Internet booking engines, mid-office systems, web analysis service providers, global distribution systems and marketing service provider) further. Our system service providers help us to constantly improve our offers and services for you.

We, travel ways, only forward personal data within the legally permissible framework in cases where this is necessary for the processing of your booking, the service you have requested or the associated payment process. In all other cases, only anonymous data is forwarded, which does not allow any conclusions to be drawn about your person.

Personal data is only collected or transmitted to state institutions and authorities within the framework of mandatory legal provisions.

The sale of personal data, in particular addresses, to third parties does not take place.

6. How do we save your data?

The storage of your personal data takes place exclusively in compliance with the legal regulations within the Federal Republic of Germany and the USA. The Safe Harbor Agreement recognized by the EU also applies to the storage of data in the USA.

Insofar as we, travel ways, forward data to our service providers as part of the services described here, they are bound to contractual specifications with us on the subject of data protection in addition to the mandatory statutory provisions.

7. How do we protect your data?

In order to protect the credit card data you have entered, we would like to expressly point out that this data must only be entered in the fields provided on the booking forms. We, travel ways, can only guarantee the secure handling of your data if you use the intended transmission method.

8. Use of Cookies

When you visit our website, information is stored on your computer in the form of a cookie within your browser software. Cookies are text files that are stored on your computer and enable an analysis of your use of the website. Information about your use of the website is stored in them. The use of cookies makes it easier for you to use the functions of our website, as we recognize your computer on a later visit, making it easier for you to enter data (e.g. search criteria, travel dates, etc.) again.

The cookies we use help to determine the frequency of use and the number of users of our website and to enable you to make full use of the service.

Most browsers are set to automatically accept cookies. However, you can deactivate the storage of cookies or set your browser so that it notifies you as soon as cookies are sent. You also have the option of deleting the stored cookies from your hard drive at any time.

In order to be able to make a booking, the use of cookies is required. A limited use of our services is also possible without cookies.

9. Links to Other Sites

Our online offer contains links to other websites. This privacy statement does not extend to other providers. We have no influence on whether their operators comply with the data protection regulations and therefore assume no responsibility for the correctness, topicality and completeness of the information and content provided there.

10. Right to Information / Your Rights

You are entitled, upon request and free of charge, to receive information about the data stored about you. Furthermore, you have the right to correct, delete or block incorrect data. Under certain circumstances, legal regulations, in particular with regard to data for billing and accounting purposes, may prevent deletion.

11. Data processing office / data protection officer

Travel agency travel ways is responsible for data storage and processing and is also the service provider. For more information and contact options, please refer to the imprint of this website.

If you have any questions, requests or comments on the subject of data protection, please send an email to info@travel-ways.de

The rapid development on the Internet makes it necessary to adjust our data protection regulations from time to time. You will be informed about the changes at this point.

12. Important for travelers to the USA

A US federal terrorism law requires airlines to provide US immigration officials with each passenger’s flight and reservation information prior to embarkation. Entry into the USA is not possible without this data transmission.

User:

travel agency
travel ways
Wichertsweg 13
53902 Bad Muenstereifel

As of 01/15/2023